Privacy and Confidentiality

Welcome to kitubazar.com! At kitubazar.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal information when you use our website, services, or interact with us in any way.

  • This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
  • Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
  • We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
  • We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.
  • You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

Information We Collect

We may collect various types of information when you visit kitubazar.com, including:

  • Personal Information: This includes your collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
  • Usage Information: We collect information about how you use our website, including pages visited, products viewed, and interactions with our features and content.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and for analytical purposes. You can manage your cookie preferences through your browser settings.
  • Technical data, such as Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, device information, browser plug-in types and versions, operating system and platform, international mobile equipment identity, device identifier, IMEI, MAC address, cookies (where applicable) and other information and technology on the devices you use to access the Site.
  • Location data, such as when you capture and share your location with us in the form of photographs or videos and upload such content to the Site.

Kitubazar shall collect the following information where you are a seller

  • Identity and contact data, such as your name, date of birth or incorporation, company name, address, email address, phone number and other business-related information (e.g. company registration number, business license, tax information, shareholder and director information, etc.);
  • Account data, such as bank account details, bank statements, credit card details and payment details (such account data may also be collected directly by our affiliates and/or third party payment service providers);
  • Transaction data, such as details about orders and payments, and other details of products and Services related to you;
  • Technical data, such as Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, international mobile equipment identity, device identifier, IMEI, MAC address, cookies (where applicable) and other information and technology on the devices you use to access the Site;
  • Profile data, such as your username and password, orders related to you, your interests, preferences, feedback and survey responses;
  • Usage data, such as information on how you use the Site, products and Services or view any content on the Site, including the time spent on the Site, items and data searched for on the Site, access times and dates, as well as websites you were visiting before you came to the Site and other similar statistics;
  • Location data, such as when you capture and share your location with us in the form of photographs or videos and upload such content to the Site;
  • Marketing and communications data, such as your preferences in receiving marketing from us and our third parties and your communication preferences and your chat, email or call history on the Site or with our third party seller service providers; and
  • Additional information we may request you to submit for authentication (such as copies of government issued identification, e.g. passport, ID cards, etc.) or if we believe you are violating our Privacy Policy or our Terms of Use.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to inquiries.
  • To personalize your experience on kitubazar.com.
  • For marketing and promotional purposes, if you have provided your consent.
  • To improve our website and services.

Sharing Your Information

We may share your personal information with:

  • Third-party service providers who assist us in providing our services, such as payment processors and shipping companies.
  • Legal authorities when required by law or to protect our rights, property, or safety.

Data Security

We take data security seriously and implement measures to protect your personal information. These measures include encryption, access controls, and regular security audits.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can exercise these rights by contacting us at [Your Contact Information].

Marketing and Communications

We may send you marketing communications if you have given your consent. You can opt out of receiving these communications at any time by following the instructions provided in the messages or by contacting us.

Children’s Privacy

Our services are not intended for children under 10 years of age. We do not knowingly collect personal information from children under 10.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective from the publication date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

[admin@apkfs.com]